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Hi, I’m Sarah

a customer experience strategist, design thinking aficionado, operations expert, & marketing enthusiast.  

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02_LIFE IN DUBLIN

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03_WHERE I'M FROM

2022 - PRESENT

Customer Care Optimisation Manager

Meta Financial Technologies

Optimising users’ experiences with a strong focus on conversational experiences design and customer care. Leading teams responsible for teammate tools, automation and quality assurance

04_EXPERIENCE

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05_MY LOVE LANGUAGE

BBA I Georgia State University

May 2005 - May 2009

MBA I Georgia Institute of Technology

August 2017 - May 2019

06_EDUCATION

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Customer Experience

Service Design

Strategic Thinking

Leading Large Teams

08_SKILLS

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Get in touch with me to transform the way you interact with your customers!

10_CONTACT ME

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11_MY TIME OFF

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