Hi, I’m Sarah
a customer experience strategist, design thinking aficionado, operations expert, & marketing enthusiast.
02_LIFE IN DUBLIN
03_WHERE I'M FROM
2022 - PRESENT
Customer Care Optimisation Manager
Meta Financial Technologies
Optimising users’ experiences with a strong focus on conversational experiences design and customer care. Leading teams responsible for teammate tools, automation and quality assurance
04_EXPERIENCE
05_MY LOVE LANGUAGE
BBA I Georgia State University
May 2005 - May 2009
MBA I Georgia Institute of Technology
August 2017 - May 2019
06_EDUCATION
Customer Experience
Service Design
Strategic Thinking
Leading Large Teams
08_SKILLS
Get in touch with me to transform the way you interact with your customers!
10_CONTACT ME
11_MY TIME OFF